Galaxy Buds 3 Pro: ANC switches to Ambient Noise when in a phone call

[MWT]

Seal is good for me, but the active noise cancellation turns to ambient when on phone calls, no way to stop it.

[SammyNerd83]

Yes you can it's actually in the settings. In the Galaxy wearable app

[MWT]

Yes it is set to ambient off, but it does not turn the ambient off

[MWT]

Meaning I still hear the ambient noises regardless of this setting being on or off. No change

[SammyNerd83]

Reach out to samsung tech support. Ive read multiple articles on the buds 3 pro having an unofficial recall even though they aren't officially being released till tomorrow.

[MWT]

Thank you