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04-18-2022 08:58 AM (Last edited 03-19-2024 10:18 AM by SamsungRei ) in
Galaxy BudsMy galaxy buds live suddenly started overheating when I plug them in to charge. Almost burnt me as soon as I picked it up and I don't know what to do.
I'm using a new charging block and I never leave the out in the sun so this is very random.
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04-18-2022 05:25 PM (Last edited 03-19-2024 10:17 AM by SamsungRei ) in
Galaxy BudsI understand how frustrating this is. This article provides some information on what could cause the earbuds to overheat and some tips on what to do. https://www.samsung.com/us/support/answer/ANS00076952/
Have you tried resetting the earbuds? https://www.samsung.com/us/support/answer/ANS00078085/
If the Buds are still overheating, the earbuds will need to be serviced. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by calling customer support at 1-800-726-7864. For service outside of the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html I do apologize for any inconvenience.
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04-18-2022 05:25 PM (Last edited 03-19-2024 10:17 AM by SamsungRei ) in
Galaxy BudsI understand how frustrating this is. This article provides some information on what could cause the earbuds to overheat and some tips on what to do. https://www.samsung.com/us/support/answer/ANS00076952/
Have you tried resetting the earbuds? https://www.samsung.com/us/support/answer/ANS00078085/
If the Buds are still overheating, the earbuds will need to be serviced. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by calling customer support at 1-800-726-7864. For service outside of the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html I do apologize for any inconvenience.