Galaxy buds series volume is low

[user2C9IYRCqAq]

I have galaxy buds 33AA and they were working fine till yesterday. I tried unpairing and pairing them again. Tried increasing the bud volume and it's to the max level. Increased the media volume and nothing ..found one solution online in developers option and diasbled absolute volume sync and still nothing. I don't have audio media sync in the blutooth advance setting so that's not an option. My phone is Galaxy S10+

[userNQIicKEaJa]

I'm having the same issue and have done everything and it's still the same

[SamsungAdam]

Give this link a try: http://www.samsung.com/us/support/troubleshooting/TSG01111323/

[usermng16LQ1C7]

I have tried so many troubleshooting steps but no avail. My right earbud is very quiet and I'm not able to adjust it

[John1971]

Did try holding the right one hold it you should see volume up

[usermng16LQ1C7]

Yes, the left side is much louder makes no difference 

[userOF70V2Y2AW]

Same but my left one went out

[userf6VNqDdQyK]

I'm not entirely sure it where to post this, but I was hoping someone could help me.

I've had the Samsung Galaxy Buds for a while, and they've worked great -- until earlier this week. The left earpiece has become much quieter than the right, to the point where it's almost inaudible.

I've tried all of the troubleshooting steps located here: https://www.samsung.com/us/support/troubleshooting/TSG01111323/ and nothing changed or helped.

I'm wondering if there is anything else I can do to resolve my issue. Thank you in advance for any assistance anyone is able to provide!

[ciaye]

I don't know if it will help or not, but mine do that sometimes, and it is because sometimes the rubber tip fits a little to tightly in the ear, and pushes back. When it does that, it will be much quieter with like no bass. Maybe try another size rubber tip?

[Bremos812]

Clean the ear wax out the sound port

[Samsung_KQBFcsn]

Fix now