When I put the buds back in the case, the LED on top of the case (between the buds) lights up, indicating they are properly in the case and... View Post
Galaxy Buds
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I have a problem with the buds The microphone only works with the phone calls If I use snapchat or WhatsApp or play pubg the phone... View Post 
userNZNsQQecAz
Am having issue too with the Live Buds' (SM-R180) microphone in Windows 10 and phone too. It's no... View Post |
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I put both buds to charge in the case, came back 2 hours and only the left one was fully charged. I left right earbud in there for another 2 hours... View Post 
SamsungRyder
An Accepted Solution has been marked, and provided for this thread. The thread will now be locked... View Post |
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Received my Buds Pro with my phone and finally sit it up just to see that my Right side Buds Touch functions Doesn't Work at all so I can't... View Post 
SamsungAdam
Thank you for reaching out. Have you tried resetting your Galaxy buds provide? Give this link a t... View Post |
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I am in need of a cleaning kit and replacement mesh for a set of 2018 Iconx earbuds (SM-R140). Can I get a part number to order please?  ... View Post
SamsungRyder
An Accepted Solution has been marked, and provided for this thread. The thread will now be locked... View Post |
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the case doest charge wirelessly out of the box. I recieved the buds few days ago, I am using samsung wireless charger pad 9W. The pad is working... View Post 
userFL8iVXhikY
My galaxy buds stopped charging wireless after a recent update. I have a 12W charger and it used ... View Post |
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How much will be asked if I send the buds in for a warranty repair and it turns out that this repair doesn't fall under the warranty ? My... View Post 
oscarortega
I bought my buds form Amazon and recently one sound is low would I be able to have it repaired View Post |
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Got the new buds pro and they are great except it seems like the right ear bud will stay connected and drain the battery even in the case to... View Post
SamsungAdam
Thank you for reaching out. I would be happy to look into this further for you. Can you please pr... View Post |
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I am having connectivity issues on windows 10. The glalxy buds would work fine when initially connected but if I pause music for a short time, the... View Post |
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Currently i am using samsung buds pro. Only option i got to change Anc is on or surround sound. I want also want off. Â Also for voice... View Post 
Stephanie Nikki
We appreciate your feedback and will tag it on the forum so that it will appear with other feedba... View Post |
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I love the earbuds... But how do you mute when on a call? Â View Post |
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Im suddenly faced with an issue when i place my ear buds into the gear icon x 2018 model case. The green lights just stay on and doesnt go off.... View Post |
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Since the last firmware update the bluetooth connection to my buds is terrible. It starts to get choppy as soon as I put my phone in my pocket. If... View Post 
userO4Z3kDkAZD
been searching for a solution for months. nothing suggested worked, even sent the buds in twice a... View Post |
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Any way to disable them or track View Post |
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My galaxy bud was OK. Call quality was nt good but was OK for watching movies and other stuffs. But from some days. My galaxy buds are slowijg down... View Post
SamsungRyder
To reset your network settings go to Settings>General Management>Reset>Rest network settings. View Post |
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Starting off I own a Galaxy S20 FE, Â I JUST bought these buds live, first day was GREAT... second day I was very disappointed when I went for... View Post
SamsungAdam
Thank you for that information. I would be happy to assist you further. Can I please have your fu... View Post |
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I'm noticing my Buds + battery drains when not in use and not in the case. Is this normal? I assume when you're not using your buds,... View Post
SamsungAdam
Thank you for reaching out. I would be happy to look into this further for you. Can I please have... View Post |
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Hi guys! I lost my charging case does anyone know if samsung offers a replacement? Or if there's a cheaper replacement? It was a gift from my... View Post
SamsungAdam
Thank you for reaching out. You can purchase a replacement charging case through our service cent... View Post |
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It only takes a glance to realize that Samsung’s newest earbuds are unlike anything you’ve seen or worn before.  Featuring a stylish and... View Post 
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Does anyone have any good tricks to clean the case and the earbuds well? View Post
Stephanie Nikki
Here are some steps for cleaning as well: https://www.samsung.com/us/support/answer/ANS00086123/ ... View Post |
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When on a call, the caller I am currently on the phone with can hear the beeps for the new incoming call. How can I fix this? View Post 
SamsungJoJo
Hey, Thanks for reaching out. This is a built-in feature that cannot be disabled.... View Post |
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