Galaxy buds series volume is low

[user2C9IYRCqAq]

I have galaxy buds 33AA and they were working fine till yesterday. I tried unpairing and pairing them again. Tried increasing the bud volume and it's to the max level. Increased the media volume and nothing ..found one solution online in developers option and diasbled absolute volume sync and still nothing. I don't have audio media sync in the blutooth advance setting so that's not an option. My phone is Galaxy S10+

[Pluriphery91]

Hello, I received my Galaxy buds over the last weekend, and today the left one went really quiet. I have looked up other threads for this issue and none of the troubleshooting seems to work. Any help?

[userBT0PpnO6XN]

Having the exact same problem, started yesterday and happened to the left one aswell

[userICmUEff0Om]

I had the same thing happen. I ended up removing the little screens and volume was fine after.

[Pluriphery91]

The screens where the rubber ear piece is?

[EnriqueAlvarado79]

Try fixing it on you Galaxy Wearable app

[Pluriphery91]

I have 😕 nothing seems to work

[Gweed]

I put in my ear buds at the gym and discovered the right side was really low.  I searched for ways to remedy on this site and the net but nothing has worked at all. 

[SamsungRyder]

Thank you for reaching out, could you please provide me with the model code and serial number of your Galaxy buds in a private message? https://bit.ly/2SUXRar

[Gweed]

How do i send it in private?

[NumdahNumpty]

Is this the Galaxy Buds or the Buds+?