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Original topic:

Galaxy buds series volume is low

(Topic created: 03-29-2020 08:58 AM)
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user2C9IYRCqAq
Asteroid
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Galaxy Buds

I have galaxy buds 33AA and they were working fine till yesterday. I tried unpairing and pairing them again. Tried increasing the bud volume and it's to the max level. Increased the media volume and nothing ..found one solution online in developers option and diasbled absolute volume sync and still nothing. I don't have audio media sync in the blutooth advance setting so that's not an option. My phone is Galaxy S10+

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1,416 Replies
QBSY
Asteroid
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Galaxy Buds

Did you try removing that screen?

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Flygirl87
Asteroid
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Galaxy Buds

What screen? I don't see a screen on my earbuds

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Flygirl87
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Galaxy Buds

The Earbuds are worth it, but I've been having some issues so i guess when they're working they're worth it

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userVhVbb3VZeq
Cosmic Ray
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Galaxy Buds

Me and my other co worker have them after the update the sound is even better cleaner. The volume on mine is pretty loud in using the note 10 plus since August. I've had that happen other head buds cleaned them they was blocked on one ear bud then they was find.

Flygirl87
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Galaxy Buds

Ok because after the update, I cleaned them and the one ear stopped working. I didn't know if was the update or me cleaning them. Its been like this for a few days now

QBSY
Asteroid
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Galaxy Buds

Remove the gel tips. Then looking at the piece they connect to, there's a "screen" on there you may need a bobby pin or toothpick, something small with a tip to remove it.

Flygirl87
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Galaxy Buds

Ok and after that, try to clean the inside?

QBSY
Asteroid
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Galaxy Buds

Na dont try to clean deep inside, that's the speaker you can damage that. Once you get that off test to see if your buds are working correctly.

QBSY
Asteroid
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Galaxy Buds

Do you have the 2019s it's my understanding that they came with a small cleaning brush and some replacement screens. At least that what my coworker said

Flygirl87
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Galaxy Buds

Yes i have the 2019 Earbuds. I never got a cleaning brush with them and I bought 3 this year. One for myself and the other 2 for my parents and I didn't see any cleaning brushes in the boxes