Galaxy buds series volume is low

[user2C9IYRCqAq]

I have galaxy buds 33AA and they were working fine till yesterday. I tried unpairing and pairing them again. Tried increasing the bud volume and it's to the max level. Increased the media volume and nothing ..found one solution online in developers option and diasbled absolute volume sync and still nothing. I don't have audio media sync in the blutooth advance setting so that's not an option. My phone is Galaxy S10+

[aldenwack]

What if I cant see the serial number to give it to you my left earbud is way to quiet

[user3KtFYhq0bv]

Hi, I have the same problem. Only had them for 3 days or so. 

[userheYlMuWcFS]

I'm currently just experiencing this exact same issue.  I've tried linking media audio in my phone. Have we found out a solution to this? 

[SamsungRei]

Please send a private message with your model code and serial number from the bottom of the cradle. http://bit.ly/2XERsky

[userD7ybRepwuc]

I tried the trouble shooting steps and I am still having the same issue.

[LukeJones95]

@linkboy I have the same, such a shame!

[RyanB]

Earlier this morning I tried using my galaxy buds and for some reason the left one was too quiet. They both connected just fine and the right bud was perfectly ok. The touchpad works just fine on the left one but nothing I do seems to fix the issue of it being too quiet. Is there any way to fix this?

[userc916NlePqI]

I dont have a solution but I'm also curious about this. I'm having the same problem except it's my right earbud which is too quiet. I feel like the new update may have had something to do with this because both buds were working fine just a few days ago and now suddenly this.

[userhrSbQ2dhcw]

You might have some ear wax that's clogging up the speaker not trying to be funny

[DOGE]

Have you tried resetting them in the galaxy wearable app?