Galaxy buds series volume is low

[user2C9IYRCqAq]

I have galaxy buds 33AA and they were working fine till yesterday. I tried unpairing and pairing them again. Tried increasing the bud volume and it's to the max level. Increased the media volume and nothing ..found one solution online in developers option and diasbled absolute volume sync and still nothing. I don't have audio media sync in the blutooth advance setting so that's not an option. My phone is Galaxy S10+

[SamsungAdam]

@JohnnyR21 Give this link a try: https://us.community.samsung.com/t5/Galaxy-Buds/One-Galaxy-Bud-volume-super-low/m-p/1165042#M9544

[useri4AitTUlgX]

I am having the same issue in the right ear bud. I have tried al troublshooting steps offered by samsung i need this fixed asap i have a trip in 2 weeks that i need my headphones working for 

[MattCeeEl]

The left earbud works fine, but the right is quiet and tinny. The touchpad still works, but the volume is too quiet to hear unless its at maximum. They were fine last night, and just havent been working since I tried using them this morning. I tried fiddling with the different settings, and verified with a family member that it isnt just me imagining it.

[SamsungAdam]

Give this link a try: http://www.samsung.com/us/support/troubleshooting/TSG01200803/

[MattCeeEl]

I went through all of that with no change in the issue, any other steps?

[SamsungAdam]

Do you have the dynamic equalizer turned on in the settings on your Galaxy wearable app?

[MattCeeEl]

Yes, I noticed a change in the left earbud but nothing for the right.

[SamsungAdam]

Can I please have your full model number and serial number in a private message: http://bit.ly/2JH2rq2

[uservB5GRtBcAk]

Same here. I also thought it might be that ir was low on battery but I let them charge to 100 and still having the same issue. Can someone pls help

[userHBcyi0rfY8]

I tried everything I could find on this, I even cleaned it thoroughly plenty of time and the right ear bud is still very faint. Could I please get help, I really enjoy the ear buds but it's hard to enjoy them now with thg thg e irritating in equal sound.