Galaxy buds series volume is low

[user2C9IYRCqAq]

I have galaxy buds 33AA and they were working fine till yesterday. I tried unpairing and pairing them again. Tried increasing the bud volume and it's to the max level. Increased the media volume and nothing ..found one solution online in developers option and diasbled absolute volume sync and still nothing. I don't have audio media sync in the blutooth advance setting so that's not an option. My phone is Galaxy S10+

[Anonymous]

Thanks!

[userYUgHWe7nzB]

I am having the same issue. Is there even a way to fix this. 

[userZB3dh64G9h]

After the recent updates, my left ear bud has been extremely quiet. I've turned on media sync. I've reset the ear buds. Done everything I could find online and still left is barely whispering while the right is turned up all the way. 

Has anyone found a solution to this? 

[userZB3dh64G9h]

Message sent to SamsungLarry with model number & cradle number after seeing their response to a similar post. 

[MrZell]

Thank you for letting us know. We will respond to you there!

[Alphanse]

Hi, has been happening for the last few weeks. Have tried re-installing Wearables app, un-pairing and re-paiting, cleaning the buds thoroughly. Nothing seems to be working, frustrating as I use them every day, love them as a product.

I have looked at the prvious threads and read through the troubleshooting guides on the website but none of it has resolved the problem.

[SamsungJustin]

Hello, Can you please provide us with the model, serial, and firmware version in a private message? 

[userOXlTA6RPAd]

For some reason my left galaxy ear bud plays audio at lesser volume than the right galaxy ear bud. I don't know how to fix the problem

[brianhagan]

Have you tried adjusting settings in the Galaxy Wearables app? or maybe try swapping the size of the bud tip, I noticed something similar and realized one of the buds just wasn't sitting in my ear correctly.

[userOXlTA6RPAd]

I try that and see if it works