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‎03-29-2020 08:58 AM (Last edited ‎03-07-2022 10:17 AM by SamsungAdam ) in
Galaxy BudsI have galaxy buds 33AA and they were working fine till yesterday. I tried unpairing and pairing them again. Tried increasing the bud volume and it's to the max level. Increased the media volume and nothing ..found one solution online in developers option and diasbled absolute volume sync and still nothing. I don't have audio media sync in the blutooth advance setting so that's not an option. My phone is Galaxy S10+
Solved! Go to Solution.
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‎03-14-2019 03:51 PM in
Galaxy BudsGive this a try: Ensure the BT connection is disconnected from the phone’s settings & place the earbuds back into the cradle for 1 minute. Make sure the Galaxy Buds are charged for at least 15 minutes & re-pair to the phone
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‎03-14-2019 03:56 PM in
Galaxy BudsCan they connect to the phone if only 1 bud is charged, because only my left bud charges till the charge light turns green. The right bud is always red.
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‎03-14-2019 04:23 PM in
Galaxy BudsAre you using the original Samsung charger plugged into a wall outlet to charge the buds? Have you verified the charging contacts are clean, and the buds sit correctly in the cradle?
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‎03-14-2019 04:34 PM in
Galaxy BudsYes, yes and yes
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‎03-14-2019 04:54 PM in
Galaxy BudsWill you please send a PM with the model code and serial number of the Buds? http://bit.ly/2Kq3B5F
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‎03-17-2019 02:50 AM in
Galaxy BudsAny update? I'm having the same problem...
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‎03-17-2019 09:44 AM in
Galaxy Buds@userq9NBIOOKc0 have you tried any of the troubleshooting mentioned previously in this thread?
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‎03-17-2019 07:03 PM in
Galaxy BudsAre you kidding? What is up with Samsung support on the galaxy buds. Does nobody get any sort of training? I was on the phone for 3 hours and online chat for 2 yesterday. Should be something as simple as heres your new headphones like apple does withere airpods, but no a bunch of bs questions. These are brand new out of the box right bud does not charge, left charges fine, case charges fine.
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‎03-18-2019 07:31 AM in
Galaxy Buds@userq9NBIOOKc0 Please send a PM with the model code and serial number of your buds. http://bit.ly/2Kq3B5F
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‎03-18-2019 09:06 AM in
Galaxy Buds