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My left earbud isn't charging with /in case What do I do ? View Post 
SamsungRei
@userWZ37Q3B1DZ I know how frustrating this is. In addition to the steps provided by @Patriot1776USA... View Post |
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Just got my new buds pro and no matter what tip I use they don't stay in my ears they just fall out without warning no matter how much I push... View Post 
userD4233HOZLs
I have the same problem! I have read all the hints and helps, tried all the tip sizes, and the ear b... View Post |
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I accidentally wash my clothes with galaxy buds plus (washing machine),right now right side bud is still working and get charging but left side is... View Post |
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I am having a hard time charging my earbuds. It keeps saying it's charged when I know it's dying. I never had this problem with the old... View Post
SamsungRei
I know how frustrating it is when your earbuds are not working correctly! When the earbuds are unabl... View Post |
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Hi there,  I have a pair of Galaxy buds and they just won't work. I have tried pairing them with my phone (S20+) and no success.... View Post
SamsungRei
Thank you for reaching out! You can try the troubleshooting steps here: https://www.samsung.com/us/s... View Post |
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Hi I been using my buds pro since they came out and recently my left buds started to have some kind of tinkle is a Annoying can any one help please... View Post
SamsungRei
I understand how frustrating this must be. Is the tinkle a noise that you are hearing from the earbu... View Post |
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Why <edit> does my left ear bud never connect. It is like hit or miss and when there is a miss I just give up and put those <edit> back... View Post
SamsungRei
I understand how frustrating this is. This article provides some possibilities that could be causing... View Post |
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I keep having one earbud that thinks it's not in my ear and it shuts itself off all the time I want to be able to go into the app and disable... View Post
SamsungRei
I understand how frustrating this may be. If there is one earbud that is disconnecting because of th... View Post |
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I opened my charging case to use the buds which were at 100%, I didn't take them out yet when I heard the doorbell and went to see leaving the... View Post
SamsungRei
You would select the apps that you choose to receive notifications from. To turn notifications off o... View Post |
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My buds will not charge in there case unless it is plugged in to a wall charger. Is there something wrong with them and also the light on the case... View Post
SamsungRei
I understand how frustrating this may be. Is the light on the charging cradle changing from red to g... View Post |
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I purchased the Earbuds Live 2 months ago, and the left Earbud will not work. It does not take charge. Does anyone have any suggestions on how to... View Post
SamsungRei
I understand how frustrating this can be! If resetting the earbuds, Restart or reset your Samsung ea... View Post |
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So I'm not sure if something's wrong or not but when i place one of my earbuds back in the case and exclamation mark appears on the app... View Post 
SamsungRei
I understand where this would be frustrating. Is it always the left earbud that shows the exclamatio... View Post |
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These buds are awesome, except they only work with music and podcasts. There is no way to connect them to YouTube. Are they defective or does... View Post 
userHpjLOBa1el
Sorry to say that none of your options worked but I finally found my answer. There is a setting call... View Post |
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Hi, I've gone through a few posts regarding the fit of the Galaxy Buds Pros and none of their resolutions seem to fix my issue either. I'm... View Post
SamsungRei
I understand how frustrating this is. If you are having difficulty with the way the Buds Pro fit, yo... View Post |
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Do anybody know how to keep galaxy buds pro from falling out your ears View Post
SamsungRei
I understand how frustrating this is. If you are having difficulty with the way the Buds Pro fit, yo... View Post |
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This is the WORST experience I have ever had with Samsung Buds. They don't stay in my ear regardless of which size I use. They not only fall... View Post
SamsungRei
I understand how frustrating this is. If you are having difficulty with the way the Buds Pro fit, yo... View Post |
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Got the new galaxy pro buds. The sound is excellent but the fit is not so great. They only stay in place if I'm not moving a lot. I will use at... View Post
SamsungRei
I understand how frustrating this is. If you are having difficulty with the way the Buds Pro fit, yo... View Post |
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My left Samsung earbud loses charge quick. Both start at 100%, by the time the right goes to about 80% and left would be at 0%Â View Post
SamsungRei
Thank you for reaching out. Try placing both earbuds in the charging cradle and charging them to 100... View Post |
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New right earbud is making a high pitch plus it's a brand new phone View Post 
userqwHB1CzzXO
Best buy took them back..only because I said I would buy another pair for My girl... View Post |
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Not sure if this is the right forum but I can't find a category for audio or headphones. I'm writing about the samsung level app and my... View Post 
SamsungAdam
An Accepted Solution has been marked, and provided for this thread. The thread will now be locked fo... View Post |
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I recently bought Samsung earbuds live and when I was listening to music via YouTube music the earbuds would constantly crackle and then one would... View Post
SamsungRei
@Tpach602 Thank you for reaching out. I apologize for the delay in response. Try resetting the earbu... View Post |
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Stronger when I first bought these earbuds in early August, the Bluetooth connectivity was decent. Â One of the updates at the end of August... View Post
SamsungAdam
An Accepted Solution has been marked, and provided for this thread. The thread will now be locked fo... View Post |
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I just bought the buds live and I am annoyed that when I put my phone in my pocket that the connection freaks out and the music becomes choppy. I... View Post 
userRaV5S075Gh
Same with me exactly! I sadly got them as gift and can't return them. Samsung replaced them twice an... View Post |
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Hi, so I purchased a Galaxy Buds Live. I have set it up with Samsung Wearable App and its plugin. The buds are working good and I can listen to... View Post 
SamsungRei
If you have verified that all software updates have been done on the phone and uninstalled/reinstall... View Post |
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I sent my ear buds in for repair, this is the 2nd time and I take immaculate care of my electronics so they have to be a faulty pair, anyways... View Post 
Stephanie Nikki
I truly apologize for the negative experience, I would be happy to look into this for you. Can you p... View Post |
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I have Block Touches enabled in the app because the touch pads are so sensitive and I'm sick of accidentally triggering YouTube Music or... View Post
SamsungRei
An Accepted Solution has been marked, and provided for this thread. The thread will now be locked fo... View Post |
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my sound in calls is not clear through the earbuds. View Post
SamsungRei
Try the troubleshooting here: https://www.samsung.com/us/support/troubleshooting/TSG01111323/ If you... View Post |
