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Just received these buds today (9-5-2021). Following instructions in the Quick Start Guide, I "charged my device." The Buds and Case have... View Post 
user7DF1wXNy7b
Thanks for the replies, DAN003. Just a few minutes after I posted this, the case color changed from ... View Post |
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Does anyone know if you can buy the holding case for buds separate I've lost mine ...have both buds but no case ... any suggestion ? View Post 
knightsurgeon
Hello there, it is not recommended to purchase the Galaxy buds case or just one bud second-hand. The... View Post |
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I recently checked the Shop Samsung App yesterday to check the Galaxy Buds2 and I was surprised to see that the Galaxy Buds+ were not there... View Post |
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My right bud keeps dying at 70% I put it back in the case and then took it out again and now Its showing 20%. Anyone else having this issue View Post 
SamsungRei
I understand how frustrating this is. Make sure the software is up-to-date as suggested by @Lounp. Y... View Post |
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I'm trying to locate the right ear bud, and for some reason, it won't beep. But when I'm trying to find the left one, it beeped just... View Post 
SamsungRei
I understand how frustrating this is. The app will show the earbud(s) as disconnected and will not b... View Post |
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Hi, i have an Galaxy Buds +, my case not charging ,no Red light nothing hapen, in apps showing my case have 0% battery when i Connect cable, i... View Post 
SamsungRei
@danwoo I know this is frustrating. If you have verified you are using a working charging cable and ... View Post |
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Hi y'all, just got this Galaxy buds plus, it's all new and the it appears original though I have few issues with it. First I noticed it... View Post
SamsungRei
Hello, @userFeCeZLhnZQ I definitely understand your concerns. Here is an article that will explain m... View Post |
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Hello, I'm having extreme problems with connection on my buds live. I have tried every of the stupid steps services want like... View Post 
Broncop3t3
I am having this same issue. When I am outside connection gets very choppy. I'm using a Galaxy Note ... View Post |
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The volume is still there, but barely audible. I've tried resetting them, charging, and cleaning, but nothing has worked so far. What should I... View Post
SamsungRei
I know how frustrating this can be. Here are some additional steps that may help the sound with the ... View Post |
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My left earbud isn't charging with /in case What do I do ? View Post
SamsungRei
@userWZ37Q3B1DZ I know how frustrating this is. In addition to the steps provided by @Patriot1776USA... View Post |
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Just got my new buds pro and no matter what tip I use they don't stay in my ears they just fall out without warning no matter how much I push... View Post 
userD4233HOZLs
I have the same problem! I have read all the hints and helps, tried all the tip sizes, and the ear b... View Post |
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I accidentally wash my clothes with galaxy buds plus (washing machine),right now right side bud is still working and get charging but left side is... View Post |
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I am having a hard time charging my earbuds. It keeps saying it's charged when I know it's dying. I never had this problem with the old... View Post
SamsungRei
I know how frustrating it is when your earbuds are not working correctly! When the earbuds are unabl... View Post |
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Hi there,  I have a pair of Galaxy buds and they just won't work. I have tried pairing them with my phone (S20+) and no success.... View Post
SamsungRei
Thank you for reaching out! You can try the troubleshooting steps here: https://www.samsung.com/us/s... View Post |
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Hi I been using my buds pro since they came out and recently my left buds started to have some kind of tinkle is a Annoying can any one help please... View Post
SamsungRei
I understand how frustrating this must be. Is the tinkle a noise that you are hearing from the earbu... View Post |
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Why <edit> does my left ear bud never connect. It is like hit or miss and when there is a miss I just give up and put those <edit> back... View Post
SamsungRei
I understand how frustrating this is. This article provides some possibilities that could be causing... View Post |
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I keep having one earbud that thinks it's not in my ear and it shuts itself off all the time I want to be able to go into the app and disable... View Post
SamsungRei
I understand how frustrating this may be. If there is one earbud that is disconnecting because of th... View Post |
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I opened my charging case to use the buds which were at 100%, I didn't take them out yet when I heard the doorbell and went to see leaving the... View Post
SamsungRei
You would select the apps that you choose to receive notifications from. To turn notifications off o... View Post |
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My buds will not charge in there case unless it is plugged in to a wall charger. Is there something wrong with them and also the light on the case... View Post
SamsungRei
I understand how frustrating this may be. Is the light on the charging cradle changing from red to g... View Post |
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I purchased the Earbuds Live 2 months ago, and the left Earbud will not work. It does not take charge. Does anyone have any suggestions on how to... View Post
SamsungRei
I understand how frustrating this can be! If resetting the earbuds, Restart or reset your Samsung ea... View Post |
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So I'm not sure if something's wrong or not but when i place one of my earbuds back in the case and exclamation mark appears on the app... View Post 
SamsungRei
I understand where this would be frustrating. Is it always the left earbud that shows the exclamatio... View Post |
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These buds are awesome, except they only work with music and podcasts. There is no way to connect them to YouTube. Are they defective or does... View Post 
userHpjLOBa1el
Sorry to say that none of your options worked but I finally found my answer. There is a setting call... View Post |
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Hi, I've gone through a few posts regarding the fit of the Galaxy Buds Pros and none of their resolutions seem to fix my issue either. I'm... View Post
SamsungRei
I understand how frustrating this is. If you are having difficulty with the way the Buds Pro fit, yo... View Post |
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Do anybody know how to keep galaxy buds pro from falling out your ears View Post
SamsungRei
I understand how frustrating this is. If you are having difficulty with the way the Buds Pro fit, yo... View Post |
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This is the WORST experience I have ever had with Samsung Buds. They don't stay in my ear regardless of which size I use. They not only fall... View Post
SamsungRei
I understand how frustrating this is. If you are having difficulty with the way the Buds Pro fit, yo... View Post |
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Got the new galaxy pro buds. The sound is excellent but the fit is not so great. They only stay in place if I'm not moving a lot. I will use at... View Post
SamsungRei
I understand how frustrating this is. If you are having difficulty with the way the Buds Pro fit, yo... View Post |
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