I'm waiting a while before I try and register a second time. With these being promotional I'm thinking we need to wait until everything at Samsung has been updated.
Customer service keeps transferring me around. One person did say they didn't think accessories could be registered. I've been on the phone for 30 minutes, talked to 4 people, no definite resolution in sight. ( I didn't receive these on promo, I bought them)
Thank you so much for reaching out for assistance with registering your products, I wish we were equipped to assist you further. However, we did want to provide you the direct number to Samsung Accounts for further assistance.
They can be reached directly by calling: 855-795-0509
Be sure to click " ā Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
Samsung, why cant you just post the answer to the question in public? Theres many people with the same question, all you need to do is post the answer once so they can all see it.
By NOT posting it and making us contact you directly, privately, wastes our time and I'm thinking you have no clue how to do it, or its not something that can be registered.
Many people use google search to get here (just as I did) and they could have found the answer if you had just posted it in the first place.
Same issue here, i don't 30 minutes with Samsung support and they basically told me they can't register them either but not to worry because the warranty would still be valid.....
