Unable to register Galaxy buds

[user14sLNxXajQ]

I cant register my galaxy buds on samsung members

[GaryB82 · Accepted solution]

@user14sLNxXajQ  On your box you have 3 serial numbers I've learned if you use the right ear buds serial number it will let you register 

https://www.samsung.com/us/support/register/

[smitht18]

What if you no longer have your box?

[Galaxian10]

The serial numbers are also shown in the Wear app when the buds are connected.

[Nickname12345]

It worked but it showed the blue buds.  Mine are white.

[Patriot1776USA]

Does anyone know how to register the galaxy ear buds with Samsung care ?. I've tried all the ways possible, and unable to do. Or is it not able to be registered ?.

[GaryB82]

If you are still unable to register the Buds, you can contact the Accounts team for additional assistance. They may be reached by calling 1 855-795-0509

[userrm5O8HAVDN]

I just went to samsung.com and found register a product. Entered the product number and then my right earbud serial number. Done deal. Received an immediate email confirming registration.

[usery7qJRjolFh]

How did you find the serial number?

[GaryB82]

The serial number is located on your box