Is anyone else having this problem with moisture detected in your charging port. I'm on day 5 of this issue. I went to the Samsung store was told it would cost me $450 usa dollars to fix it. This started after the 2.5 ui update. FML. SO DISAPPOINTED.
Solved! Go to Solution.
I know how frustrating this is. I've had it happen myself. I understand that you stated that there has been no contact with any type of liquid. However, I am including a couple of articles that would address this issue.
I recommend trying the factory reset if the above steps are not helpful. Perform a factory reset on your Galaxy phone
If you are still receiving the pop-up, I would recommend having the phone evaluated by a certified technician. You can find the nearest authorized service center using this link: https://www.samsung.com/us/support/service/
For out of warranty devices, please contact customer service for additional assistance by calling 1-800-726-7864.
For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
Samsung Galaxy Tab A (10.5) - Factory Data Reset (Powered Off)
If the device is responsive and can be powered on, the preferred reset method should be performed.For devices with Android™ Device Protection turned on, it's imperative Google™ sign-in credentials are known prior to completing a factory reset with the device powered off. If credentials are unknown, do one of the following:Attempt to sign in with any Google account previously used on the device.Reset the password via the https://www.google.com/accounts/recovery website.Perform a factory data reset only if absolutely necessary as it removes all data including:ContactsEmail accountsSystem and app dataApp settingsDownloaded appsMedia (Music, pictures and videos, etc.)
If a pattern, PIN, etc. is or has ever been set up on this device, Google account sign-in is required during initial setup.
Ensure the device is powered off.Press and hold the Volume Up and Power buttons.
Continue to hold Volume Up and Power buttons until the Android Recovery screen appears (about 10-15 seconds) then release both buttons.
A blue screen with 'Installing system update' may display, followed by a screen with 'No command'; continue to wait until the recovery screen appears.From the Android Recovery screen, select Wipe data/factory reset.
Use the Volume buttons to cycle through available options and the Power button to select.
Allow several seconds for the factory data reset to complete.
Select Reboot system now.
Allow several minutes for the reboot process to complete.
If applicable, set up your device.
sorry for the weird spacing, I copied and pasted, also why I left the email which hopefully will URL for convience.
As I'm sure you know, there are about half a dozen recommendations out there to solve your problem...
Have you tried flattening/softening the end of a toothpick, and putting some rubbing alcohol on it and then carefully trying to clean the charging port with it? That seems to help lots of times. 🤞