SM-N975F/DS No sim card registered

[Lazbig]

hello Support,

im using a note 10 plus but when dialling or calling it mention "no sim card registered. i have gone through youtube but not fixing my issue what can be really the issue?

Model number: SM-N975F/DS

[user_ams007]

You need to contact your carrier to verify that your SIM card is correctly registered on their network,

[Lazbig]

the sim are working perfectly in other phones but when inserting in that last one it mention sim not registered on the network. i plan to change the network card and see.

[user_ams007]

You can try opening your Settings menu and selecting About your phone, then select Reset Mobile Data settings. This will result in resetting your mobile data settings and then reboot your phone to verify that it's registered correctly

[wildfly]

Can only make emergency calls

[Lazbig]

hi user_ams007,

i have done all this step, but still and also displaying emergency call only.

[LongHiker]

@Lazbig FYI, Dual sim models are not technically Samsung US models and therefore Samsung US support could be limited. 

[Samsung_Moderator · Accepted solution]

Thanks for reaching out. Support for US products is the focus of this forum. As your device is a non-US model information is severely limited. We kindly suggest that you use this link to look for a support team in the area your product was manufactured in: https://www.samsung.com/visitcountry/ 

Did you know? Your region more than likely has a community of it's very own!! Check out the following link and join the community in your region: https://r2.community.samsung.com/