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Original topic:

Secure Folder disappeared on Samsung Galaxy Note 9

(Topic created: 02-11-2020 10:50 AM)
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JohnC1980
Asteroid
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Galaxy Note Phones

Did anybody else's Secure Folder disappear on the Note 9? I have a T-Mobile phone if that makes any difference.

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Solution
SamsungRei
Community Manager
Community Manager
Options
Galaxy Note Phones

Have you verified it is still active in the Settings? 

 

  • From the home screen, swipe up to access your apps.
  • Tap Settings.
  • Tap Lock screen and security or Biometrics and security.
  • Tap Secure Folder.


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user3QaWXSzaMh
Asteroid
Options
Galaxy Note Phones

Is it selected in your notification bar/quick access it should be highlighted in blue.

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