Safe mode allows you to test the phone while all 3rd-party apps are disabled. If you are not receiving the same message in Safe Mode, there is most likely a 3rd-party app causing the issue. If this is the case, you would need to determine the app causing the issue and remove it.
Regretfully, if clearing the cache of the phone and Safe Mode does not help, the next step would be to factory reset the phone after completing a full backup. This may help resolve any software issues.
If the phone continues to experience issues after the factory reset, you would need to look into repair options. You can do this by calling customer support at 1-800-786-7864 or sending a private message with the full model code and IMEI number of the phone. http://bit.ly/2XERsky
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
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I think that this may related to the new phone functionality that Google released in ChromeOS. I just updated my Chromebook today and was presented with the option of connecting with my phone for the new advanced features. Upon doing this I noticed a new persistent notification in my notification shade and am also having this same pop up now appearing. No apps were updated before receiving this message and the only change to my phone was that I enabled the advanced functionality between my phone and Chromebook.
I think you are right as that is the last thing I did before getting the warnings... I did disable the connection of my phone from my Chromebook after reading this...
I can also confirm this when using the sync with Lenovo Chromebook Flex 5. If using that feature I get the message to close it and high utilization about 1-3 times a day. Probably would be more but I don't keep my Chromebook on a lot nor always use it. So when Chromebook is off no issues. Also disabled it to test and yep, I believe we have a winner. Seems like you nailed it. Hopefully a fix will be coming soon as it's annoying and drains more battery than necessary.
Hi, I tried safe mode and every time, the message came back in time. For me the message appeared ONLY after going to Android 11. I have Samsung Care Plus and they sent me another phone on Android 10 and all problems (battery, over heating, and browser hanging, plus the com.google.android.gms.persistent WENT AWAY. Unfortunately, the phone forced me to install Android 11 and the problems and message returned!
Getting this myself and my battery barely lasts a day now. Something is blasting through it and I get this popup as well about com.google.android.gms.persistent
