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Original topic:

Black spot on camera lens

(Topic created: 12-06-2020 12:27 PM)
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g8zxPiN
Constellation
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Galaxy S Phones

I noticed on Fb messenger today that a black dot is on my screen. I looked at the camera and noticed it there too. I looked at pics recently taken and the black dot was there. I haven't dropped my phone and it has no damage. I just bought this phone a couple of months ago. I took off case, cleaned phone and rebooted with no luck.20201117_202135.jpg

 

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SamsungRei
Community Manager
Community Manager
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Galaxy S Phones

Thanks for reaching out! I'm sorry to hear about the camera. I recommend having it serviced.

You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.

For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html



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rosilez
Constellation
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Galaxy S Phones
yes my black dot is in between the time and charging
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rosilez
Constellation
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Galaxy S Phones
need help to remove black circle
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MrQue
Honored Contributor
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Galaxy S Phones

Does this issue still show up when your phone is in safe mode?

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rosilez
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Galaxy S Phones
yes
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