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Original topic:

Display Settings are auto resetting

(Topic created: 05-15-2020 10:07 AM)
TheeProphets
Asteroid
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Galaxy S Phones

Ever since I my phone on April 8th my display setting have been getting reset. My screen timeout goes from 5 minutes to 30 seconds everyday. Restarting or just turning the phone off for a bit fixes the issue, but it doesn't anymore. Is there a fix for this?

12 Replies
TheeProphets
Asteroid
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Galaxy S Phones

Ever since i updated my phone*

SamsungAdam
Samsung Moderator
Samsung Moderator
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Galaxy S Phones

Here are some good tips and tricks to help troubleshoot your device after any update:

 

If your phone is misbehaving, it's possible that a third-party app is causing the issue. To figure out what app is acting funny, you can use the Safe Mode feature. In Safe Mode, your phone won't run any third-party apps. This allows you to easily identity and remove the app that may be causing the problem. Give this link a try: https://www.samsung.com/us/support/answer/ANS00062983/

 

I would also recommend wiping the cache partition on your device. The system cache partition stores temporary system data. It's supposed to allow the system to access apps more quickly and efficiently, but sometimes things get cluttered and outdated, so a periodic cache clearing can help make the system run more smoothly. Give these steps a try: 

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  3. When the Android logo displays, release all three keys.
  4. An 'Installing system update' message will show for 30 - 60 seconds before the Android system recovery menu options appear.
  5. Press the Volume down key several times to highlight wipe cache partition.
  6. Press Power key to select.
  7. Press the Volume down key to highlight yes, them and press the Power key to select.
  8. When the wipe cache partition is complete, Reboot system now is highlighted.
  9. Press the Power key to restart the device.

Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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TheeProphets
Asteroid
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Galaxy S Phones

I've tried both of these and it still resets every morning.

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Stephanie Nikki
Black Hole
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Galaxy S Phones

Does leaving your device on safe mode reset the settings?


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TheeProphets
Asteroid
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Galaxy S Phones

No it doesn't. Usually once I go to sleep in the middle of the night it resets the setting back to 30 seconds.

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Stephanie Nikki
Black Hole
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Galaxy S Phones

If the symptom does not occur while the device is in safe mode, check the 3rd party applications you have installed as they may be causing the display settings to reset. 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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TheeProphets
Asteroid
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Galaxy S Phones

Its didn't reset in safe mode. I thought I got the potential apps causing this but I guess not. Thank you!

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LindaK1
Astronaut
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Galaxy S Phones
Did you determine which app was causing the problem? If so, would you please share which one it was? I have this same issue and can't figure out what is causing it.
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Solution
CLF
Samsung Care Ambassador
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Galaxy S Phones

Hey, 

@TheeProphets

Device Care has an option in Advanced Settings that resets the screen time out to the system default at midnight.

Device Care, Advanced Settings, Optimize Settings.

Best regards, 

CLF 

Screenshot_20200704-063347_Device care.jpg