Galaxy S20 Encrypted SD data Corrupted After Phone Update

[userLEQlkiGCvC]

After the latest system update on my S20, none of the files are not readable on my encrypted SD card. It is odd since the File structure is still accessible (perhaps wasn't encrypted) but the actual files cannot be opened. Any insight into issue? Would rolling back the update (if even possible) allow me to recover the files? Actually, almost all are backed up but photos from a concert had not been backed up yet. In any event, this is an annoying inconvenience.

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[chade617]

Mine shows the August 1 security patch, and reflects a 'last update date' of August 26th, which was the last time I could access the card.

[userHNAwZOfU8Y]

Has anyone submitted a bug report on the Samsung Members app? That might be the best way to get someone's attention.

[chade617]

Not me - I honestly wasn't aware of the possibility.

[chade617]

I just submitted an error report. Will post when I hear back. Thanks for the suggestion.

[chade617]

Bug report wasn't helpful. I've already performed the recommended steps - multiple times actually.

[userHNAwZOfU8Y]

Hmm, did you make it clear that the encryption feature is entirely broken, not just that your SD card is corrupted? IDK about you, but I'm unable to encrypt new SD cards too.

[chade617]

Yes, I'm encountering the exact same issue. Here's what I sent, along with the reply from support.

[userHNAwZOfU8Y]

Well it sounds like they want to investigate further. Hopefully they'll figure it out with additional reports/logs.

[ChessM]

Adding to my earlier report -  I too have the stuck "Checking SD Card"

Currently using a new SD card not encrypted with the hopes that next month's security update will fix the issue without resorting to a factory reset.

[chade617]

Nobody with the September update yet?