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Google play won't download or update any apps

(Topic created: 10-11-2024 12:38 PM)
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mamatammy65
Constellation
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Galaxy S Phones

Google play and android app won't download no apps will update

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Samsung_Moderator
Community Manager
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Galaxy S Phones

Hello, Welcome, and thank you for being part of the Community. We understand how concerning it is to be unable to install and update your apps.

Do you have a work profile? @wilfem discovered disabling 'Auto scan when installing apps' solved the issue for them. https://us.community.samsung.com/t5/Galaxy-S23/Apps-Install-and-Updates-issue/m-p/3042693

@AncientJames was able to solve the concern with a factory reset on their tablet. https://us.community.samsung.com/t5/Samsung-Apps-and-Services/Galaxy-Store-Error-22-when-trying-to-i...

If you are hesitant to reset your device, try resetting the app settings. Phone Settings>General Management>Reset>Reset all settings

We also recommend submitting an error report to provide the data to Samsung. You can use these steps: https://us.community.samsung.com/t5/Tips-Tricks/How-to-Submit-an-Error-Report/ba-p/3001692

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34 Replies
jms86
Constellation
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Galaxy S Phones
I'm having the same issue I have s24 plus with T-Mobile service when the Play store doesn't download apps YouTube won't work either That's what I've noticed I can go to YouTube online on the web browser it will work fine. But not on the app also usually when one app stops working all three stop Google Play store YouTube and Google music have not found a resolution yet
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meself
Honored Contributor
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Galaxy S Phones
Try clearing the cache in apps and next going to plastered settings to about and get new updates
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Colorb41
Asteroid
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Galaxy S Phones
For the last 48 hours all apps fail when installing updates from play store. My wifi is good my storage is great, tried all the cache, data clearing on the play store and download manager. Still fair 
Bartacus
Asteroid
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Galaxy S Phones
Make sure you are signed into a Google account. And try restarting your phone 1
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Colorb41
Asteroid
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Galaxy S Phones
Tried multiple times
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_mooichi
Asteroid
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Galaxy S Phones
Same problem.
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_mooichi
Asteroid
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Galaxy S Phones
I've already tried clearing the cache/data from the playstore /play services, restarting my phone multiple times, removed / re-added Google account, trying different wifi / cellular connections, playstore is up to date. 

This seems to have started yesterday. 


Flip 5
Ui 6.1.1
Android 14
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tret
Constellation
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Galaxy S Phones

Same here, fold 4. Replying to get updates on this topic.

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awj
Constellation
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Galaxy S Phones

Same issue for me, Fold 4

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