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05-22-2024 02:58 PM in
Galaxy S PhonesSolved! Go to Solution.
1 Solution
Accepted Solutions
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05-29-2024 09:58 AM (Last edited 05-29-2024 10:00 AM ) in
Galaxy S PhonesHey there, welcome to the Community, and thank you for reaching out about this. I can see how frustrating it is to not be able to access your Secure Folder and items. First, try the steps @Dj_Damjano provided. If the steps did not help, for the best assistance, you should contact our Samsung Accounts team. You can reach them by calling 1-855-795-0509. You will be in good hands there!
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05-22-2024 04:15 PM in
Galaxy S PhonesOpen Secure Folder
Tap Forgot password
Sign in with your Samsung Account
Tap Reset password in the pop-up box
Enter a new password
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05-29-2024 09:58 AM (Last edited 05-29-2024 10:00 AM ) in
Galaxy S PhonesHey there, welcome to the Community, and thank you for reaching out about this. I can see how frustrating it is to not be able to access your Secure Folder and items. First, try the steps @Dj_Damjano provided. If the steps did not help, for the best assistance, you should contact our Samsung Accounts team. You can reach them by calling 1-855-795-0509. You will be in good hands there!