No voicemail notifications icons on my Galaxy S10

[SoniaDadaFan]

I am not getting a voicemail notification icon showing up on my Galaxy S10 status bar when I have a voicemail. I have gone to settings>notifications>phone. When I get there, show notifications is on, but greyed out (so I couldn't turn it off if I wanted to). The missed call and voicemails settings are on, but also greyed out. When I click on each of these, I have them defaulted to all alert settings (alert, show as a pop-up, sound, vibrate, app icon badges, and show content on lock screen). When I call my phone from another number, I get the missed call pop-up and status bar icon, but no voicemail icon status bar icon. I shouldn't have to keep accessing my phone app and holding down the 1 key to double check if I am missing voicemail messages. I see that others have had similar issues, but the answers to their questions don't quite fit my situation (or else they didn't describe the greyed out situation I have) Why hasn't this been fixed yet Samsung?

[userB4HRFDnKmj]

Thank you so much for this info!  It worked for me on my S10e when I cleared the data and cache!  Again, thank you!!!

[usertdwiy5ke6q]

This worked! Thank you very much

[userMIUl1WI3ck]

Thank you! This option worked for me. Not sure how long it will last though. Fingers crossed!

[userBOGZJy3yOp]

Had same issue.... Worked like a charm!!! Thanks so much for the info.

[Members_tUAaF5p]

There is NO VOICE MAIL APP. This is the 2nd phone I have received that I am not able to receive a notification that I have a voice mail. Who's problem is it to fix, provider, Verison, Samsung?

[SamsungAdam]

Thank you for reaching out. As your voicemail is a carrier feature, I would recommend reaching out to your carrier for further assistance.