I am not getting a voicemail notification icon showing up on my Galaxy S10 status bar when I have a voicemail. I have gone to settings>notifications>phone. When I get there, show notifications is on, but greyed out (so I couldn't turn it off if I wanted to). The missed call and voicemails settings are on, but also greyed out. When I click on each of these, I have them defaulted to all alert settings (alert, show as a pop-up, sound, vibrate, app icon badges, and show content on lock screen). When I call my phone from another number, I get the missed call pop-up and status bar icon, but no voicemail icon status bar icon. I shouldn't have to keep accessing my phone app and holding down the 1 key to double check if I am missing voicemail messages. I see that others have had similar issues, but the answers to their questions don't quite fit my situation (or else they didn't describe the greyed out situation I have) Why hasn't this been fixed yet Samsung?
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There is NO VOICE MAIL APP. This is the 2nd phone I have received that I am not able to receive a notification that I have a voice mail. Who's problem is it to fix, provider, Verison, Samsung?
Thank you for reaching out. As your voicemail is a carrier feature, I would recommend reaching out to your carrier for further assistance.
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