Overheating S8 overheated during a Zoom call

[UBEKULGIRL]

My s8 overheated while on a zoom call. I had to take it out of case so it could cool down. It cooled down after half hour. Why did this happen?

[thepecanladybcc]

My note 9 is starting to heat up/get hot/overheat too and u cannot take any pics or anything until it cools down. I had 2 take mine out of the case as well. Why is this all of a sudden happening???

[Cindylu19]

Agree

[JazzyLUV]

Ik this is bad to say but try powering if off for a bit or put it in the freezer. I'm sure u guys would go against the freezer part but it works!

[RayDad]

Too many apps running in the background and unstable updates being prevented to install. Also enabling digital wellbeing if provided on the s8 series

[SamsungRei · Accepted solution]

I understand how concerning this is. Whether you're using a phone, tablet, smartwatch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. This article will provide more information: https://www.samsung.com/us/support/answer/ANS00076952/

I would also try the troubleshooting mentioned by @RayDad

If your device becomes too hot to touch, please discontinue use and reach out to us directly via one of the following options and include a link to this thread.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Or you can use the following link below to request service. https://www.samsung.com/us/support/service/
4. Private message: https://bit.ly/3fbRevo