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S20 fe 5g flickering when light hits the view finder

(Topic created: 04-15-2021 04:41 AM)
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usernwoofeoWZ6
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My screen flickers and goes blank when sunlight hits the view finder on the phone. In the house or shade it doesn't do that. I can even use a flash light and point it at the view finder and it flickers and the screen goes blank.

userNf9aF1CnJw
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Same exact problem here 😕

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SamsungAdam
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Does this happen if you turn off adaptive brightness in your settings?


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userIiAUnb7XWH
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Turning off adaptive brightness fixes the sunlight problem, but the screen will sometimes go black after waking the phone or exiting applications.
SamsungAdam
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Thank you for that information. If you turn off adaptive brightness then test your phone in safe mode, do you still experience these same symptoms?


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userFC7605dsCK
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I've turned off mine, still same symptoms
user3L2mAf5WO3
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Same here. You can reproduce the issue in a dark room and shining a bright flash light on the screen. 

userEk1yOKHNq1
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Same issue here.  Just got the phone a month ago.  Software update was just done on Monday night.  Tuesday starting happening.  Called AT&T and they said I need to get in touch with Samsung as the have done everything to try to resolve it.  Ugghh...Help!

Bmwalter8
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When is going to get fixed, it's really distracting when I'm trying to drive and use the GPS
userefdVYUyUr4
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I am having the same problem since the update the other day. I've had this phone only a month. 😡
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Samsung_7xybjmj
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I also noticed the finger print reader doesn't work when it's doing this.

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