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‎04-11-2021 02:17 PM (Last edited ‎04-12-2021 07:33 AM by SamsungRei ) in
Galaxy S PhonesMy screen flickers and goes blank when sunlight hits the view finder on the phone. In the house or shade it doesn't do that. I can even use a flash light and point it at the view finder and it flickers and the screen goes blank.
Solved! Go to Solution.
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‎04-14-2021 09:56 PM in
Galaxy S PhonesSame exact problem here 😕
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‎04-15-2021 07:54 AM in
Galaxy S PhonesDoes this happen if you turn off adaptive brightness in your settings?
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‎04-15-2021 08:14 AM in
Galaxy S Phones- Mark as New
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‎04-15-2021 08:17 AM in
Galaxy S PhonesThank you for that information. If you turn off adaptive brightness then test your phone in safe mode, do you still experience these same symptoms?
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‎04-16-2021 08:32 AM in
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‎04-15-2021 04:41 AM in
Galaxy S PhonesSame here. You can reproduce the issue in a dark room and shining a bright flash light on the screen.
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‎04-15-2021 08:16 AM in
Galaxy S PhonesSame issue here. Just got the phone a month ago. Software update was just done on Monday night. Tuesday starting happening. Called AT&T and they said I need to get in touch with Samsung as the have done everything to try to resolve it. Ugghh...Help!
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‎04-15-2021 10:23 AM in
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‎04-15-2021 11:24 AM in
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‎04-15-2021 12:26 PM in
Galaxy S PhonesI also noticed the finger print reader doesn't work when it's doing this.