5/15 Update made Instagram videos jump/freeze

[Dieber]

My phone had an update and noe my IG videos with music are jumping and freezing. 

[user_ams007]

Try clearing the cache from the Instagram app. If that doesn't help, please try rebooting your phone into recovery mode and then select the clear cache from the partition option,

[SamsungRyder · Accepted solution]

Hello, welcome to the Community, and thanks for reaching out. As @user_ams007 suggested, try clearing the app's cache. This guide can help with the steps to do so: https://www.samsung.com/us/support/answer/ANS00077611/#:~:text=Open%20Settings%2C%20and%20then%20swi....

If that plus uninstallation then reinstallation were ineffective, it may be time to try a factory reset. Back up everything you can prior by following the backup guide in this guide: https://www.samsung.com/us/support/answer/ANS00062029/

If the above troubleshooting doesn't resolve this behavior, since this occurred after an update, it would be best to contact Instagram app developers for further support, as it could be a compatibility issue with your version of Android.