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Original topic:

Any tips on how connect my Galaxy S21 Bluetooth to PC?

(Topic created: 04-15-2022 07:18 PM)
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Asteroid
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Galaxy S21

Any tips on how to fix S21 bluetooth that pairs to a windows 11 pc but then will not connect?

 
I have unpaired and re-paired, have rebooted both devices, have cleared bluetooth cache on the phone. Still doesn't work.
 
Phone connects fine to cars via bluetooth.
 
Anyone have a solution?

1 Solution


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Samsung_Moderator
Community Manager
Community Manager
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Galaxy S21

Thank you for reaching out. I understand your frustration with your Bluetooth. If you cannot connect a Bluetooth accessory to your phone or tablet, going through the connection process step-by-step will help get your wireless devices working together. Please give this link a try: https://www.samsung.com/us/support/troubleshooting/TSG01001226/

If this does not help I recommend letting a service technician have a look.

You can use the following link to find a list of service centers in the U.S. that can do the repair:  https://www.samsung.com/us/support/service/ or by contacting customer support at 1-800-726-7864. 

For service outside of the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html 

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3 Replies
Wassim
Comet
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Galaxy S21
Use link to windows work much better then Bluetooth
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userP69P18a0YX
Constellation
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Galaxy S21

Same issue here. Can somebody help me please?

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Reply
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Galaxy S21

Thank you for reaching out. I understand your frustration with your Bluetooth. If you cannot connect a Bluetooth accessory to your phone or tablet, going through the connection process step-by-step will help get your wireless devices working together. Please give this link a try: https://www.samsung.com/us/support/troubleshooting/TSG01001226/

If this does not help I recommend letting a service technician have a look.

You can use the following link to find a list of service centers in the U.S. that can do the repair:  https://www.samsung.com/us/support/service/ or by contacting customer support at 1-800-726-7864. 

For service outside of the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html