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Original topic:

Can't create an album in Gallery after update

(Topic created: 01-05-2023 05:21 PM)
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Dobeluvr
Comet
Options
Galaxy S21

Since last update it seems I can't create an album in Gallery. Is there a workaround?

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Solution
LongHiker
Legendary Samsung Care Ambassador
Options
Galaxy S21

@Dobeluvr When happens when you try this:

  1. In the Gallery, click Albums along the bottom of the screen. 
  2. Click the + button near the top right of the screen. 
  3. Select Album

What happens when you try this:

  1. In the Gallery, make sure Pictures is selected along the bottom of the screen. 
  2. Long press on a photo until the selection circle pops up. 
  3. Select the photos you want in the new Album.
  4. Click the 3 dot menu in lower right.
  5. Click Move to album (or Copy to album)
  6. Click Create in upper right

 

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6 Replies
KennewickMan
Black Hole
Options
Galaxy S21
Have you tried rebooting into recovery mode and clearing the cache and then running the repair apps option?
LongHiker
Legendary Samsung Care Ambassador
Options
Galaxy S21

@Dobeluvr What happens when you try to create an album? 

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Dobeluvr
Comet
Options
Galaxy S21
I just no longer get an option to create an album.
Solution
LongHiker
Legendary Samsung Care Ambassador
Options
Galaxy S21

@Dobeluvr When happens when you try this:

  1. In the Gallery, click Albums along the bottom of the screen. 
  2. Click the + button near the top right of the screen. 
  3. Select Album

What happens when you try this:

  1. In the Gallery, make sure Pictures is selected along the bottom of the screen. 
  2. Long press on a photo until the selection circle pops up. 
  3. Select the photos you want in the new Album.
  4. Click the 3 dot menu in lower right.
  5. Click Move to album (or Copy to album)
  6. Click Create in upper right

 

userR5BiwDfqYp
Asteroid
Options
Galaxy S21

Thank you .... that worked. Always appreciate your help. Can you tell me how to "mark this as the solution?" 

 

 
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LongHiker
Legendary Samsung Care Ambassador
Options
Galaxy S21

@userR5BiwDfqYp I'm glad that I could help. Only the original poster can mark a reply as a solution. 

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