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Original topic:

Epson print enable not working on S21

(Topic created: 10-13-2022 07:36 AM)
userInnShrljZl
Constellation
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Galaxy S21
I've Uninstalled & reinstalled epson print enable app, made sure phone and printer on same wifi ssid. When I go to print, printer is there but greyed out. Tried using samsung default printer, it doesn't find  printer. 
8 Replies
TheGalaxy
Comet
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Galaxy S21
Does it have wifi direct?
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userInnShrljZl
Constellation
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Galaxy S21
Not setup,
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user751201tmO21
Honored Contributor
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Galaxy S21
Is Samsung Print Service Plugin enabled ?
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userInnShrljZl
Constellation
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Galaxy S21
Yes
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bill-e
Samsung Care Ambassador
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Galaxy S21

Go to the printer and make sure it's not in Standby or Offline.  Do you have a PC or Mac and can it print to the printer? 

Reboot your router. 

 

 
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Bill
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Galaxy S21 Ultra 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch5Pro(VZW), M8 Smart Monitor
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userInnShrljZl
Constellation
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Galaxy S21
Laptop can print fine. Just can't print from s21. 😥
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Solution
bill-e
Samsung Care Ambassador
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Galaxy S21

I'd still reboot the router and reconnect the S21.  If that doesn't help then Settings->General Management->Reset->Reset Network connection

I use the Brother plug in and over the years if it didn't work it was always a network issue. 

 

 
** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.

Bill
---
Galaxy S21 Ultra 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch5Pro(VZW), M8 Smart Monitor
userInnShrljZl
Constellation
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Galaxy S21
Will do, thanks!
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