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Original topic:

One ui 4.1 update on s21 ultra causes home button and back button to not work

(Topic created: 03-22-2022 06:28 PM)
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MrEllison
Asteroid
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Galaxy S21
Well I recently updated to one ui 4.1 and I cannot use the home or back button. It was working perfectly fine before the update. 
114 Replies
Shadowrider869
Asteroid
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Galaxy S21
Mine did that until I toggled recommended apps off.
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Bc110
Constellation
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Galaxy S21
Same, this update stinks.. best solution so far is to change the bottom display
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Charkatak
Honored Contributor
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Galaxy S21
Try to give your phone some time and you may need to restart it couple of times.

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Cthib
Constellation
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Galaxy S21
I am having the home button issue. I can push it but nothing happens. If I hold it down, google voice speak opens though. I am also having the screen freeze on me while in the recent apps. I have tried reseting and resarting of the phone but nothing changed. I hope this gets fixed.
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Members_IqlYZEk
Constellation
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Galaxy S21

i am having the same isuue. also when i enter my passcode i get a screen with no icons and only the back arrow showing. i am having to restart 5 0r 6 times before my screen comes on.

 

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Sassy2020
Cosmic Ray
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Galaxy S21
Ever since I installed the new update on my phone which was Tuesday morning,  my phone is not working right. My back button and home button will not work when I am inside any app. I have to close out, or swipe up and totally close the app to use my phone again.  Anyone else having this  problem?  Any help would be appreciated!
user8zP6iVUXmc
Cosmic Ray
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Galaxy S21
Not that same problem, but the wifi drops out and other issues after the update.
Sassy2020
Cosmic Ray
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Galaxy S21
Wonder.whay I can do?
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carlos656
Cosmic Ray
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Galaxy S21
Am the only one with out that problem 😕
MrPage
Cosmic Ray
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Galaxy S21
I cant delete text threads ever since the update on tuesday😑😑😑