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‎09-05-2023 05:05 PM (Last edited ‎09-05-2023 05:23 PM ) in
Galaxy S21In the last 24 hours, my phone (Galaxy S21 5G) has stopped making notification sounds. I get the notifications, and it vibrates briefly, but there are no sounds with the notification. I've checked all the obvious things including:
- Verified the phone is not on mute or vibrate, and the volume is up to max on Ringtone, Media, Notifications, and System
- Checked that there are no App settings that mute or lower the volume
- Do Not Disturb is not on
- Separate app sound is off
- I'm updated to the latest Android version (Software version = G991U1UES8EWG3)
- I've restarted the phone
- I've reset all the Settings to default
- I've cleared the cache and data for the app I need most (Opsgenie)
- The speakers on the phone work (media sounds play)
Another odd thing is that when I go to Settings > Sounds and vibration > Notifications where you can select the sound, nothing plays when I select different sounds. It does work on Settings > Sounds and Vibrations > Ringtone. I've restarted the phone in Safe Mode, and this behavior is unchanged.
When I go to Volume settings, and adjust the volume on the different types of sound, Ringtone and Media always play when the volume slider is adjusted. Notifications will play once, if I change it's volume after Ringtone or Media, but then stop for all future adjustments until I adjust Ringtone or Media again. System never makes any sound.
I'm specifically concerned about the app Opsgenie, since I need to hear on-call alerts for work, but none of the app notifications are making any sounds.
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‎02-14-2024 05:54 AM (Last edited ‎02-14-2024 05:55 AM ) in
Galaxy S21I Had same issue, but found solution in my case. i Have samsung watch and there is setting in wear app settings -> notification -> disable phone notification. That was enable, i disable that and now my message sounds work.
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‎03-12-2024 06:41 AM in
Galaxy S21Worked for me.
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‎03-19-2024 03:18 PM in
Galaxy S21My S21 has started the same issue recently. Very frustrating. Hoping there's a fix.
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‎03-22-2024 07:14 AM in
Galaxy S21Not sure if anyone is still having this issue, but it started for me after the last update. I tried going into the Notifications setting and changed the Notification sound and still had the issue. Just fixed it though in case this helps anyone else.
Go to Notifications>App Notifications>Messages. For some reason the Alerts was set to Silent so no matter how much I adjusted the other settings it overrode it. I changed to Allow sound and Vibration ad it instantly started working.
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‎03-22-2024 01:14 PM in
Galaxy S21- Mark as New
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‎04-10-2024 04:12 PM in
Galaxy S21I've been having this exact same issue for months... Even the guy at the phone repair store couldn't figure it out and thought it was probably a software issue that would be fixed in a coming update. 2 updates later and I still can't hear any notifications. Someone please help ðŸ˜
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‎05-07-2024 04:21 PM in
Galaxy S21- Mark as New
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‎05-07-2024 04:27 PM in
Galaxy S21Just checking. Do you have a Samsung Smart Watch and is Wear->Watch Settings->Notifications->Show Phone Notifications on Watch->Show alerts even when phone is in use?
Bill
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Galaxy Fold 6 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch7Ultra(VZW),Galaxy Watch6Classic 47mm(VZW), M8 Smart Monitor, NEO 55" QN90D TV, Buds Pro
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‎05-31-2024 02:25 PM (Last edited ‎05-31-2024 02:27 PM ) in
Galaxy S21This worked for me!! Thank you. Problem solved. Samsung Galaxy Note S10+. I bought this phone new Feb 2020 and never had a problem with it before this. I've been searching for weeks now trying to solve this problem. There are two blue tooth devices attached: Galaxy and hearing aids.
Problem solved for me! There were a couple of settings in Wear watch settings that I changed.
Joyce G
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‎05-31-2024 02:45 PM in
Galaxy S21