Original topic:

Phone does not make any notification sounds

(Topic created: 09-05-2023 05:05 PM)
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iisai
Cosmic Ray
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Galaxy S21

In the last 24 hours, my phone (Galaxy S21 5G) has stopped making notification sounds.  I get the notifications, and it vibrates briefly, but there are no sounds with the notification.  I've checked all the obvious things including: 

  • Verified the phone is not on mute or vibrate, and the volume is up to max on Ringtone, Media, Notifications, and System
  • Checked that there are no App settings that mute or lower the volume
  • Do Not Disturb is not on
  • Separate app sound is off
  • I'm updated to the latest Android version (Software version = G991U1UES8EWG3)
  • I've restarted the phone
  • I've reset all the Settings to default
  • I've cleared the cache and data for the app I need most (Opsgenie)
  • The speakers on the phone work (media sounds play)

Another odd thing is that when I go to Settings > Sounds and vibration > Notifications where you can select the sound, nothing plays when I select different sounds. It does work on Settings > Sounds and Vibrations > Ringtone.  I've restarted the phone in Safe Mode, and this behavior is unchanged.

When I go to Volume settings, and adjust the volume on the different types of sound, Ringtone and Media always play when the volume slider is adjusted.  Notifications will play once, if I change it's volume after Ringtone or Media, but then stop for all future adjustments until I adjust Ringtone or Media again.  System never makes any sound.

I'm specifically concerned about the app Opsgenie, since I need to hear on-call alerts for work, but none of the app notifications are making any sounds.

45 Replies
Members_QOnev5r
Constellation
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Galaxy S21

Crazy. This is an old issue still not addressed! My Galaxy Note 9 has no sounds for notifications. At system level, choosing other notification sounds are not audible. System, Ringtones, etc. all audible. FIX THIS SAMSUNG!!!

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edholt
Constellation
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Galaxy S21

sounds like a common issue , my screen started going black , my partner re booted my phone and it came back on , since then im having the same problem . we have been through every setting in the phone , nothing works ...

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ShhImSleeping
Constellation
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Galaxy S21

The work-around for me on an A13, was to uninstall Youtube and reboot the phone.

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SDW3
Constellation
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Galaxy S21
I was having this same issue with my S22 Ultra. I found that since I had my watch connected via Bluetooth, the watch app had my notifications silenced "when wearing the watch." Turns out it was silencing my notifications whenever it was in range or connected. I turned that setting off, and it works just fine now. Hope this helps.
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Dave1514
Constellation
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Galaxy S21
I've been having the same issue with mine. The only remedy is a reboot. It's annoying to have to keep doing it but it is what it is. I'm very surprised this hasn't been fixed yet.
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rzman13
Constellation
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Galaxy S21

I reset all settings and it fixed it!

 

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