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Repair Apps No Longer Working on One UI 6.0 S21+

(Topic created: 12-20-2023 11:07 PM)
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Ibuddy66
Galaxy
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Galaxy S21
On the S21+, the repair Apps function of the boot menu is no longer functional. You can select it, the phone restarts, and never repairs any apps at all. It fails to reoptimize apps as well. This is highly problematic and could have far reaching ramifications. A factory reset doesn't fix this. I can confirm with multiple other users that they are also having the same problem among others with the device since updates including with the device's display being washed out and not properly utilizing the backlight making contrast off and black color areas looking somewhat dark gray and like there's a thin white film over the whole screen at all times. Something is awry here and it's with the full update. No troubleshooting steps help. I can also confirm with a few users who took their devices to be repaired that it is not a hardware issue, but is indeed a software problem with the update that needs to be rectified. This is also causing abnormally quick battery consumption for many users. 
- Ibuddy66
6 Replies
Kostalavista
Asteroid
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Galaxy S21
I am having the same problem on my s23 u tb unlocked... No repair apps is possibly a firmware corruption issue and could prove a huge mess ... My apps are already so messed up..the **bleep** native crappy apps you can't even disable .. sucks
(Wish I was Amish)
OffDatGoGo
Comet
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Galaxy S21
I'm here because of the same. My S23U the repair apps ain't giving the indication that it did anything. It boots up too quickly so I know it didn't "repair apps" as selected.
Galaxyish
Cosmic Ray
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Galaxy S21
Mr as well. And thousands of others. 6.1 in releasing soon I hope
Ibuddy66
Galaxy
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Galaxy S21
Still an issue even with recent Google Play System Update.
- Ibuddy66
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Ultraguy
Constellation
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Galaxy S21

same on S23 U...

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Solution
Samsung_Moderator
Community Manager
Community Manager
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Galaxy S21

Hi all, thank you for reaching out about the Repair Apps function not behaving properly. Since even a factory reset did not help, the phone will need to be evaluated by a certified technician. For service in the U.S., you can take the phone to a local U.S. walk-in service location https://www.ubreakifix.com/samsung or to ship the phone in for service, please reach out to us via one of the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513- 3. Private Message: https://bit.ly/3hzZfw8 If the PM link is not working for you, you can click on my name and send me a private message directly from my profile.

For service outside of the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html

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