Original topic:

S21 Google Fi voicemail to text not working

(Topic created: 04-09-2024 03:53 PM)
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Asteroid
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Galaxy S21
Been on Google Fi for about 10 years. Have the S21 for the past 2 years. The transcribing of voicemail to text option was always there and worked well. In a recent update that option is not available as I'm being forced to use the Samsung Visual Voicemail app which is an inferior product for my usage. I just want the ability to use Google's SMS to read my voicemail instead of the visual voicemail app. But that option is not selectable. 
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SamsungRyder
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Community Manager
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Galaxy S21

Hello, thanks for reaching out about your Google Fi's voicemail to text, and welcome to the Community. Since voicemail is managed by your carrier, please reach out to them for further assistance. 

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