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09-16-2021 11:51 AM (Last edited 09-22-2021 08:14 AM by SamsungRei ) in
Galaxy S21Since the last update on September 10th I've had several issues. Anyone else experiencing any issues? Also seems my battery is draining faster 😪
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09-30-2021 04:06 PM in
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09-16-2021 03:10 PM in
Galaxy S21several issues? what kind of issues?
submit an error report on members app > + button > error report
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09-16-2021 03:13 PM in
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09-17-2021 02:14 AM in
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09-16-2021 03:39 PM (Last edited 09-16-2021 03:40 PM ) in
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09-16-2021 03:44 PM in
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09-17-2021 07:26 AM (Last edited 09-17-2021 07:45 AM ) in
Galaxy S21Having severe artifacting issues on my s21 ultra since update, although I'm not sure its related to the update.
Samsung already replaced my screen and mainboard and sent it back to me, but I'm still experiencing the same artifacting in text and other apps. (lines and letters being "stretched" and just utter chaos, like triangles and weirds shapes in applications like waze and others, this really seems gpu related)
I'm at a loss here, already sent it back in for repair for the second time. At this rate I just want my money back -.-
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09-21-2021 11:20 AM in
Galaxy S21Hi, I am sorry you are experiencing all these issues, and can understand the frustration it causes. If you are having issues with any apps freezing or crashing, even after updates, there are a few things you can try to resolve your problem. Clearing the app cache, checking if the app is compatible with your device, rebooting your device, optimizing your device, uninstalling and reinstalling the app, and even checking for additional updates are all things that may help. Try these steps here for the crashing apps: https://www.samsung.com/us/support/troubleshooting/TSG01001496/
For the power issues, there are ways to maximize battery life on your device. These steps will help do that: https://www.samsung.com/us/support/answer/ANS00078987/
For display issues, we have resources to troubleshoot that as well: https://www.samsung.com/us/support/troubleshooting/TSG01001479/
Give these a shot, and please let me know if this helps!
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09-17-2021 09:10 AM in
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09-17-2021 09:40 AM in
Galaxy S21