JUMP TO SOLUTION Solved

Original topic:

S21 fast wireless charging problem

(Topic created: 01-30-2021 01:16 AM)
118179 Views
Ayzw
Asteroid
Options
Galaxy S21

So after a quick google search it appears my s21 ultra will not fast wireless charge using a non Samsung charger like the big that was reported with the s20. It'll start fast charging when first put on the pad and after 5 or so seconds it reverts back to normal wireless charging. Anyone else have this issue? I have uploaded a video and my logs using Samsung members but yet to have a response on that yet. 

JUMP TO SOLUTION
81 Replies
Solution
Stephanie Nikki
Black Hole
Options
Galaxy S21

At this time it is recommended to report this issue and any logs to the Members App using the steps below:

 

1.      Download Samsung members app from Galaxy store (If not already installed.)

2.      Open Samsung members app -> log-in with Samsung account -> Explore -> press “+”sign


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

SamsungAdam
Samsung Moderator
Samsung Moderator
Options
Galaxy S21

An Accepted Solution has been marked, and provided for this thread. The thread will now be locked for further replies. in hopes to keep the integrity of the thread from steering in a non-technical manner. We understand the solution marked may not be a solution for everyone, If you have a separate concern or question, feel free to Private message a moderator or post a new thread with additional details. Please note duplicate posts on similar subjects starting 2/1/21, will be removed in order to keep our community organized and make it easier for our users to find needed content. Remember that if you do make a new post, please include as many details about your symptoms as possible. Also, make sure that your title is a good summary of the overall situation that's occurring. Thank you for being part of the community!


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

0 Likes
Reply