Original topic:

Certain phone calls going straight to voicemail

(Topic created: 03-20-2024 08:48 AM)
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Sammysmiles
Astronaut
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Galaxy S22

There are a few numbers in my phone that when they call it goes straight to voice-mail. I've done everything it suggests and nothing fixes it. And one is my son. Please help...

10 Replies
KBEMC
Constellation
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Galaxy S22

Same thing happening to me, too.

Sammysmiles
Astronaut
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Galaxy S22
And you can't fix yours either
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Sammysmiles
Astronaut
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Galaxy S22
And you can't fix yours either
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VerbumVeritum
Legendary Samsung Care Ambassador
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Galaxy S22
Hey there! Which troubleshooting steps have you tried so far?
Sammysmiles
Astronaut
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Galaxy S22
It's been a while. I honestly don't remember. I was hoping someone could tell me something.
Do you have any ideas ??
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VerbumVeritum
Legendary Samsung Care Ambassador
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Galaxy S22
This is sometimes caused by unintentional auto spam blocking. Try this. From your Phone app, select the top right three dots, then tap Settings. Find Caller ID and Spam protection, then make sure it is set to "Only block high-risk spam calls".
Screenshot_20240320_173617_Phone_1000003672_1710974177.pngScreenshot_20240320_173625_Call settings_1000003673_1710974185.pngScreenshot_20240320_173629_Call settings_1000003674_1710974189.png
Sammysmiles
Astronaut
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Galaxy S22
Thanks, I'll let you know if it works.
Sammysmiles
Astronaut
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Galaxy S22
Still no luck
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VerbumVeritum
Legendary Samsung Care Ambassador
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Galaxy S22
In that case, I recommend reaching out to your carrier for them to investigate things on their end. Some use their own app for identifying spam calls, so that might be worth inquiring about as well.