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Original topic:

Calls from contacts going straight to voicemail?

(Topic created: 04-28-2024 01:09 PM)
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duck24
Constellation
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Galaxy S Phones

Does anyone else have a problem with contacts calling and going straight to voice mail?

Does anyone know how to unroute all contacts from voice mail?Galaxy A12
2 Replies
Solution
VerbumVeritum
Legendary Samsung Care Ambassador
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Galaxy S Phones
It's possible this is being caused by the auto spam blocking feature. From your dialer/Phone app, select the top right three dots>Settings>Caller ID and spam protection>ensure this is set to "Only block high-risk spam calls". If your carrier has their own spam blocking app/features, you would need to adjust the settings there as well. You may want to reach out to them if this keeps occuring.
duck24
Constellation
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Galaxy S Phones
Thank you so much. I will try that.