JUMP TO SOLUTION Solved

Original topic:

Dead pixels around the front camera cutout

(Topic created: 07-08-2023 04:30 PM)
5600 Views
userUicodvv3rJ
Cosmic Ray
Options
Galaxy S22

Started noticing dead pixels developing around the front camera cutout.   Started pretty small but it has expanded to be bigger and looks like it is a problem that just will keep growing.   Posts on Reddit and Google show this seems to be a problem that is occurring on other S22 Ultras so this may be a problem with manufacturing.

3 Replies
usermzeJaY3BsM
Black Hole
Options
Galaxy S22

I got my S22 Ultra  shortly after release, and have no dead pixels...

userUicodvv3rJ
Cosmic Ray
Options
Galaxy S22
Looks like it continues to grow tooPXL_20230707_151938351.PORTRAIT.ORIGINAL_1000000168_1688765937.jpg
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Galaxy S22

Hey there! I can certainly see how having dead pixels on the screen of your device can be frustrating! I found this article that has troubleshooting steps that may help with this (http://www.samsung.com/us/support/troubleshooting/TSG01001485/)

 

If you go through the article's troubleshooting steps and you are still having the same issue I would suggest having a certified technician take a look at the device. 

 

You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by calling customer support at 1-800-726-7864. For service outside of the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html  I do apologize for any inconvenience.

0 Likes
Reply