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Original topic:

Glucose monitor is not compatible with the latest One UI update and need to roll back

(Topic created: 12-30-2023 11:52 PM)
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lynnie21
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Galaxy S22

So my continuous glucose monitor that I rely heavily on is not compatible with the latest (U) update and I need to roll backuntil it is. How do I do this?

Members_mV0KTub
Asteroid
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Galaxy S22

There is no solution. The only solution is if samsung decides to correct the mistake that they made with this. I have worked with everybody in tech support and tried everything and it is to no avail. Is going on eight weeks. So many are so disappointed with Samsung right now because of this particular issue. Because we use the camera a lot

 

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Galaxy S22
Are you using the "FreeStyleLibre3-US" from the Google Play Store?
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lynnie21
Asteroid
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Galaxy S22
Yes
PAHelper
Comet
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Galaxy S22
Others are reporting it runs on android 14 even though not listed as compatible
Solution
PAHelper
Comet
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Galaxy S22
Reddit has people on 14 that say you have to clear libre app cache and make sure nfc on. They also stated that if you reinstall libre app you have to use a new sensor. One was a pixel and other samsung.
PAHelper
Comet
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Galaxy S22
I had similar issue with dexcom g7 but it works even though not supported yet.
PAHelper
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Galaxy S22
I just installed the libre app and a sensor. It worked on my s23 ultra with android 14 and one ui 6.0.
lynnie21
Asteroid
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Galaxy S22
It seems to sort of working. I don't feel like my sugars are as elevated as they're reading. Monday is new sensor day so I think when I go to replace this one, I'll try clearing the cache. Thank you all for the help!
PAHelper
Comet
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Galaxy S22
You are welcome. I use libre and wife uses dexcom g7. G7 much more accurate.
lynnie21
Asteroid
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Galaxy S22
My insurance carrier is just starting to approve cgm usage. I'm one of their guinea pigs. Lol