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Have to constantly restart phone

(Topic created: 02-16-2023 06:13 AM)
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bobamocha
Constellation
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Galaxy S22
I keep having to restart my S22. The screen will constantly freeze or be unresponsive. I force closed apps, I have battery saver on. Basically I downloaded Good Gaurdians which has improved the performance to bearable. What else can I do? The thermal temp could be better. Its gotten so frustrating. 😞

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Samsung_Moderator
Community Manager
Community Manager
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Galaxy S22

Hey, thanks for voicing your concern here in Samsung Community. I'm sure constantly restarting your phone has to be annoying to deal with. There have been a couple of decent suggestions from your fellow Community members already. If you are still experiencing this symptom with your device. Try the troubleshooting steps in the link here: http://www.samsung.com/us/support/troubleshooting/TSG01001416/.
Here it goes over basic tips, like putting your device in Safe Mode and how it can help your phone from freezing; After trying the troubleshooting steps. You can always reach out to us in a private message by clicking on a Moderator's profile and selecting "send message". You can also send us a private message on Twitter or Facebook by using the links below. 

1. Facebook Messenger:  http://m.me/samsungsupport

2. Twitter: bit.ly/2pTYDc7

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7 Replies
caden3ds
Halo
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Galaxy S22
Backup phone with smart switch pc, factory reset, then restore
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MarvinX
Comet
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Galaxy S22
Power down device remove and re insert 'sim' card. Sometimes this happens when sim card isn't installed properly. It's worth a try.
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Galaxy S22
You are absolutely right if the sim card isn't put in correctly the phone can't operate properly
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LongHiker
Galactic Samsung Care Ambassador
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Galaxy S22

@bobamocha As a troubleshooting step, you could boot into safe mode. If the phone works great while booted in safe mode, you know that the issue is caused by a 3rd party app. 

bobamocha
Constellation
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Galaxy S22
I actually have been uninstalling apps i dont use often because I read about this. I'll try this
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Solution
Samsung_Moderator
Community Manager
Community Manager
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Galaxy S22

Hey, thanks for voicing your concern here in Samsung Community. I'm sure constantly restarting your phone has to be annoying to deal with. There have been a couple of decent suggestions from your fellow Community members already. If you are still experiencing this symptom with your device. Try the troubleshooting steps in the link here: http://www.samsung.com/us/support/troubleshooting/TSG01001416/.
Here it goes over basic tips, like putting your device in Safe Mode and how it can help your phone from freezing; After trying the troubleshooting steps. You can always reach out to us in a private message by clicking on a Moderator's profile and selecting "send message". You can also send us a private message on Twitter or Facebook by using the links below. 

1. Facebook Messenger:  http://m.me/samsungsupport

2. Twitter: bit.ly/2pTYDc7

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Galaxy S22
That sounds like a faulty update problem
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