Original topic:

Low sound on calls

(Topic created: 01-21-2023 10:30 AM)
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Yamialex224
Honored Contributor
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Galaxy S22

Does any one a problem with the sound being low in calls and it's hard to hear outside

 

 
4 Replies
420jester
Asteroid
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Galaxy S22
Sound beautifier app especially for earbuds otherwise the sound is rhe way to go
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Yamialex224
Honored Contributor
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Galaxy S22
I'm talking like on phone calls
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notforhire
Honored Contributor
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Galaxy S22

I'm hard of hearing, so I only talk on the phone with ear buds (Buds Live) or on speaker. I can't hold the phone to my ear and hear.

 

 
Solution
Samsung_Moderator
Community Manager
Community Manager
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Galaxy S22

Hey there! I can certainly understand how frustrating it is when your device isn't working as it was designed. I have some steps that may help us with the volume in your calls! 

 

First, let's try a few troubleshooting steps from this link that may can help with your volume concerns. 

https://www.samsung.com/uk/support/mobile-devices/what-to-do-if-the-sound-on-your-galaxy-smartphone-....

 

Also, here is another link with steps on how to turn on the hearing enhancement features that may also help.

https://www.samsung.com/us/support/answer/ANS00085522/

 

If you're still experiencing low volume on your phone calls try these steps.

 

Go to settings > sounds and vibrations > volume
press the three little dots in the right hand corner
media volume limit > toggle to on set your custom volume ​

 

If you need any additional assistance or suggestions please reach out to us by private message and we will be more than happy to assist.