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4 weeks ago (Last edited 2 weeks ago by SamsungJoJo ) in
Galaxy S22S22+ new update caused my :microphone: to stop working. I tried to record an audio note and it says I can't use the mic while in a call...I'm not in a call, I'm in messages texting. Was doing a live and nothing was heard, tried making a video in camera and the error message is that I can't do that while in a call, i was not on a call. Tried doing diagnostics on the phone and it said camera is being used by another app...if I can't use the mic to make a video or audio note where am I using it? How can this be fixed?
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4 weeks ago (Last edited 4 weeks ago ) in
Galaxy S22- Mark as New
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4 weeks ago in
Galaxy S22@userWFJwYCP4FE What troubleshooting steps have you done?
Try a reboot. Often this clears a weird issue.
Boot into safe mode. If the microphone works properly while booted in safe mode, you know that it is caused by a 3rd party app. To boot in safe mode, https://www.samsung.com/us/support/answer/ANS00062983/
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4 weeks ago in
Galaxy S22- Mark as New
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3 hours ago (Last edited 3 hours ago ) in
Galaxy S22