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‎11-07-2022 08:20 AM (Last edited ‎01-07-2024 04:13 PM by SamsungChelsea ) in
Galaxy S22Hello all ever since the system update my night owl cameras can't be viewed correctly it's like is splitting the screen and you can't pull recording to view them. Anyone else having this issue
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‎11-25-2022 03:38 PM in
Galaxy S22Thank you for reaching out. I understand your concern with not being able to view your Night Owl security camera correctly after the update. I recommend reaching out to the Night Owl app developers for further assistance regarding your concerns.
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‎11-07-2022 08:27 AM in
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‎11-07-2022 08:34 AM in
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‎11-07-2022 10:11 AM in
Galaxy S22It is possible that the app that you are using has not been updated to support Android 13, and that is what is causing your issue.
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‎11-11-2022 03:05 PM in
Galaxy S22Yes! I have uninstalled and re-installed several times now and the split screen will not fix itself. And when you click to view a recording, it just shows a frozen zoomed in view. Which is basically pointless in having these cameras with these issues.
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‎11-24-2022 08:16 AM in
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‎11-25-2022 03:38 PM in
Galaxy S22Thank you for reaching out. I understand your concern with not being able to view your Night Owl security camera correctly after the update. I recommend reaching out to the Night Owl app developers for further assistance regarding your concerns.