I am having this issue as well. My phone screen was dark before I put it in my purse but it still calls 911 randomly and repeatedly. This is sooo stressful and I don't know what to do.
I had to explain while at work to a 911 operator that it was a pocket dial,
samsung needs to fix this issue
Hello, thank you for your feedback. I definitely understand your concerns with this situation and I will be more than happy to take a look into this with you.
Here are a few troubleshooting steps you can try to resolve this situation:
First wipe your cache partition:
switch off your device
open the recovery menu by pressing the volume up button and the Bixby button
Use the volume up and volume down button to select Wipe cache partition, then press the Bixby button to confirm
Press the Bixby button to select reboot device
Next try your device in safe mode:
Press and hold the Bixby button and the volume down button
Touch and hold the power off icon
Tap the Safe mode icon
Once in Safe mode you can remove any third party apps causing issues
To exit safe mode restart your phone
Next we recommend disabling any assistant services like Bixby and Google.
If you are still experiencing this situation we recommend performing a factory data reset:
Please be sure to back up any personal data before performing the factory data reset
Open your settings and search factory data reset
After selecting factory data reset review the information provided
When you are ready tap reset
Select Delete all
You will be required to enter your Samsung account information
Once your phone is done resetting it will return turn on and start from the initial set up screen
This just happened to me this evening... I was talking (hands free) while driving. Then along come an emergency alarm sound, then the phone is automatically calling 911!!! ??? Galaxy S21 Ultra user.