S22 ultra not receiving monthly security patch or one ui 6.1

[ph0x]

I bought my s22 ultra used-like new on Amazon in March and haven't gotten a security patch nor the 6.1 patch. Anyone know why?

[ph0x]

Screenshot.

[Samsung_Moderator · Accepted solution]

Hi there, welcome to the Community, and thanks for reaching out. Updates are provided to you via the carrier. Samsung has no control over when users get their updates, so please check with them for further information. This thread explains everything: https://us.community.samsung.com/t5/Samsung-Apps-and-Services/quot-Where-is-the-next-update-for-my-S...

If you need more information on how to update your device as well, here's a guide to show you the processes: https://www.samsung.com/us/support/answer/ANS00077582/ 

[Members_Z9tksKK]

Samsung says the carrier is responsible for the updates and the carrier says Samsung is responsible for the updates. Please provide some documentation I can send to the carrier stating they are to provide the updates.  Samsung needs to get in front of this problem and resolve it.

[xxetxx]

It's June 16 and my S22 still hasn't received the Android 14 update with UI 6.0 and I go into the phone's settings in the security and privacy section and it shows that I have a pending update but I hit update and it doesn't nothing comes out, I also haven't received any security updates since October 2023 

[Henry22RJG]

Tienes que actualizar los servicios de Google

[xxetxx]

Ya no me sale para actualizar los servicios de Google

[Blove24]

On mine I have the June 1st security update as of the other day last week thankfully on my s22 Ultra as it is up to date and it has the One UI 6.1 Android 14. So the software on mine is up to date

[JDM762]

I have a Galaxy S22 Plus. In Sept 2023 I switched from AT&T to Spectrum. My last security update was Sept !, 2023. When I check for updates it just says my phone is up to date. Yesterday, I spent 2 hours on the phone with Spectrum, Samsung, and AT&T. Samsung says they cannot update the phone, as updates come from the carrier. Both Spectrum and AT&T say they cannot update my phone because the updates come from the manufacturer. AT&T said they have had MANY complaints about The S22 series phone not updating, and phones with problems after updating. So I'm guessing there's a problem with Android 14 or One UI 6 on some of the S22 phones. And we will either get the update push when the problems are solved, or maybe not at all.  ???

[Besaking]

Hello, my S22 is still on android 13, one ui 5.1, has anyone experienced this, any solutions?