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Original topic:

Super fast charging is not working after update

(Topic created: 09-12-2022 12:08 AM)
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userqnL7hMAiwa
Asteroid
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Galaxy S22

Hi All

Super fast charging is not working for my S22 Ultra after the new update.

Any thoughts

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Samsung_Moderator
Community Manager
Community Manager
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Galaxy S22

Hello, We understand the importance of being able to superfast charge your phone! For those who have updated their phones to One UI 4.1.1, please take a look at the following:

One UI v4.1.1 shows the type of charging being used in the following two ways:

       1. In the Notification panel, the charging type displays for the first five (5) seconds (e.g. “Fast charging started”

  • After the first five (5) seconds, the device will only display “Charging” regardless of the type of charging being used

      2. From the Lock screen, the Battery icon and the remaining charging time for a full charge will show for the first five (5) seconds

  • After the first five (5) seconds, the device will display only the charging icon​

If the phone is slow charging or will not charge, this article contains several steps that may correct the concern. https://www.samsung.com/uk/support/mobile-devices/my-device-is-charging-slowly-not-switching-on-or-k... 

 

In the event the phone is not charging and troubleshooting is not helpful, it is recommended to have the phone evaluated at an authorized service location. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location 

For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html