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Original topic:

Unable to sign into my Samsung account on my PC

(Topic created: 06-28-2023 05:41 PM)
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Anonymous
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Galaxy S22

New to Samsung with a S22+. Having nothing but problems w/ Samsung UI. Coming from a $200 Motorola. 

 
I can't get support! The Chat/Text bot is useless. They just keep asking questions w/o reading previous question. 
 
Anyways, I can't log in to my Samsung account from my pc. I used my Google account to login originally and I'm in a Neverending loop of it telling me to Sign in with Google, but it doesn't work. 
 
I've cleared my cache and checked everything else I can think of. 
 
Is Chat/Text the only way to get real support for a flagship phone? 
 
$500 new! But I'm regretting my Samsung purchase and it was a great deal. Hardware seems great and snappy. 
9 Replies
userJZsvuS7J21
Cosmic Ray
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Galaxy S22
They also have a phone number to
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Anonymous
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Galaxy S22
Won't that be worse? I prefer in writing.
userJZsvuS7J21
Cosmic Ray
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Galaxy S22
What kind of problem
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Anonymous
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Galaxy S22
#1 I can't log in to my Samsung account with Google. Page just refreshes. I won't let me create a new account or rest it or anything. Still no answer fron Chat support. 🙄
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Anonymous
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Galaxy S22
38th in line, moments ago I was 4th.
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Anonymous
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Galaxy S22
I also want to change the folder to where my camera backup photos on Onedrive.
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Anonymous
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Galaxy S22
Ty?
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Anonymous
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Galaxy S22
Yes.
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Solution
Anonymous
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Galaxy S22
ANSWER: I finally was able to login by clicking "forgot/reset password", but only by requesting Repair Services. There were several steps involved 🤷. I can now log in on my Pc. Still no responses from the Member Support app. I mean the absolute worst Customer Service design possible!